All users are strongly encouraged to thoroughly review this Privacy Policy. By clicking on options like "Register", "I Accept Maya InteLoan's Privacy Policy", "I Agree to My Personal Data Being Collected, Used, Disclosed, Stored, Transmitted, and/or Processed as Described in Maya InteLoan's Privacy Policy" on the Maya InteLoan registration page, or during the use of our services or access to the platform, you affirm that you have read, understood, and agree to the terms outlined in this Privacy Policy regarding the handling of your personal information.
1. Partner Loan Provider Information
Introduction to Our Partner: Maya InteLoan collaborates with esteemed loan providers to bring you diverse credit options and loan services. Understanding our partners is crucial to us, and we want to ensure you're well informed.
Provider Overview:
Name of Loan Provider: Elending Lending Inc
Regulatory Compliance:
SEC Registration Number: CS201912383
Authority Certificate Number: 3044
Contact Details:
Email Support: service@elending.com
Telephone: 9273498160
Address: Block 23 Lot 55 / 57 Crane St Amaris Homes, Molino 4 Bacoor, Cavite, 4102 Philippines
2. Collection and Management Activities at Maya InteLoan Target:
Personal identification metrics, including your name and birth date;
Information from your loan application about your salary, employment, the purpose behind the loan, and mobile device characteristics;
Your reachable contacts, detailed by home address, telephone, and email;
Exclusive borrower insights, such as SSS numbers, occupational data, personal and emergency contact details;
Technical details of your mobile unit, including identifiers, system and OS versions, configurations, account specifics, carrier, and network data, plus display attributes;
These details (referred to as "Info") are acquired via:
The action of downloading or showing intent to apply for a loan via the Maya InteLoan app;
Your engagements with our support or loan facilitation personnel;
Credit assessment services for validating your Info against varied data sources or for fraud mitigation efforts;
The rationale behind gathering and handling your Info by Maya InteLoan spans service delivery or meeting legal requirements. We ensure your Info is collected solely with your explicit permission.
3. Maya InteLoan's Data Application Objectives
Evaluating eligibility criteria for our products, such as credit evaluations, financial capability assessments for requested services, and eligibility for service enhancements.
Facilitating the administration of loans, including transaction processing, fund distribution, and repayment oversight.
Undertaking identity verification to authenticate the information provided by users.
Implementing measures to prevent fraud, illegal financial activities, and unauthorized access to our services.
Committing to the continuous improvement of our offerings based on customer insights and operational data.
Addressing any service discrepancies or challenges encountered by users promptly.
Observing legal and regulatory mandates, particularly concerning customer identification and anti-money laundering practices.
Providing marketing materials and updates on promotions, conditional on user consent for such communications.
Ensuring users are informed about significant service updates or changes.
Partnering with credit monitoring and fraud prevention agencies to reinforce service security.
Delivering customer service and support, utilizing various communication channels as specified in our Privacy Policy.
Rationale for Processing Personal Information:
Our legitimate interest in refining our services, operational efficiency, and engaging in meaningful marketing.
The execution of our contractual obligations, ensuring the delivery of services as requested by users.
Based on explicit consent from users for specific processing purposes, aligning with their preferences and legal requirements.
4. Retention Period of Personal Data by Maya InteLoan
Maya InteLoan ensures that your personal information is retained solely for as long as necessary to fulfill the purposes of our Privacy Policy. This includes a period deemed reasonable for the provision of our services and offerings. Beyond these objectives, your Data may be stored longer if required by legal obligations, allowed under applicable laws, or as necessary to support potential legal claims or defenses.
5. Data Utilization and Confidentiality Measures at Maya InteLoan
Authorized Data Handling and Distribution by Maya InteLoan
Maya InteLoan is granted permission by the borrower to conduct thorough credit evaluations and determine eligibility for current and future financial products. This permission extends to assessing suitability for additional offerings by Maya InteLoan or affiliated third parties, with a strong commitment to leveraging the information responsibly for the borrower's benefit.
In adherence to privacy laws, Maya InteLoan ensures that personal data is shielded from third-party access, except in instances where sharing is critical for the provision of Maya InteLoan's services. Research initiatives may receive limited personal data, shared under strict conditions that aim for the utmost data anonymization to preserve user privacy.
Borrowers consent to Maya InteLoan's practice of sharing their personal data with:
The comprehensive network of Maya InteLoan, including its subsidiaries, third-party service providers, and upper management, for operational and service quality purposes;
Banking institutions, financial intermediaries, credit evaluation bodies, and entities focused on fraud detection, all contributing to the secure and efficient provision of services;
External partners engaged in enhancing service delivery, data processing, and debt collection efforts on behalf of Maya InteLoan;
Relevant authorities for compliance with legal obligations, including tax and regulatory mandates, particularly during significant organizational changes or legal proceedings;
Essential disclosures to protect Maya InteLoan's interests, enforce terms of service, or ensure the safety of its community and operational integrity.
This comprehensive policy underscores Maya InteLoan's dedication to maintaining robust privacy standards, ethical data sharing practices, and adherence to both local and international data protection regulations.
6. Asserting Your Rights as a Data Subject
For inquiries or to activate your data subject rights, connect with us at contactus@integratedsolutionsph.com.
Rights to Information and Consent: You are owed comprehensive insights into our data handling practices, including purposes of data use, partners in data sharing, sources of data, and a summary of your rights, all documented within the Maya InteLoan App and the accompanying Privacy Policy.
Right of Access: You are authorized to access the personal data we retain about you, subject to legal and rights-based restrictions.
Right to Amend: Any inaccuracies in your personal data can be rectified upon your request, possibly requiring evidence to substantiate the modifications.
Right to Deletion: If you believe there's no justifiable reason for us to keep your data, you may request its erasure.
Right to Processing Limitation: You can demand a halt in data processing under specific conditions, such as inaccuracies or unauthorized processing disputes.
Data Portability Right: At your behest, we're prepared to transfer your data to a third party in a structured format or provide you with a directly usable copy.
Right to Dispute Processing: Should our processing of your data be predicated on legitimate interests, you're empowered to challenge this processing.
Right to Report Concerns: Should you perceive a violation of your data rights, you're encouraged to file a complaint with the National Privacy Commission of the Philippines or other relevant bodies.Be aware, there might be instances when fulfilling your request is impractical due to overarching legal commitments or exemptions.
7. Consent and Authority on Maya InteLoan App Use
By initiating the Maya InteLoan App, you inherently:
Accept the terms and conditions stated within this Privacy Policy;
Give Maya InteLoan consent to process your Information, including but not limited to personal, sensitive, and confidential data as per the categorizations of the prevailing laws, all within the scope defined by this Privacy Policy;
Assure the accuracy and completeness of the Information you supply to Maya InteLoan;
Empower Maya InteLoan to verify such Information for its truthfulness and accuracy;
Comprehend that Maya InteLoan's legal compliance mandates may require the sharing of your Information with specified legal and financial regulatory bodies, including the Bangko Sentral ng Pilipinas, the Anti-Money Laundering Council, and entities involved in credit reporting and regulation.
8. Facial Recognition Data Handling Consent
Consent for Collection and Use of Facial Recognition Data
As a part of our dedication to maintaining the highest level of account security and authenticity, this application integrates facial recognition technology during our Know Your Customer (KYC) procedures. Below is a breakdown of our approach to managing facial recognition data:
Collecting Facial Recognition Information: Our process involves collecting data related to your facial features and biometric identifiers. This step is essential for identity verification and safeguarding your account against unauthorized access.
Purpose Behind Using Facial Data: The sole use of the collected facial data is to perform KYC verifications, ensuring that each account is genuine and protected. This data will not be exploited for commercial aims outside of this context.
Privacy and Sharing of Facial Data: We assure you that your facial data remains confidential and will only be shared under legal compulsion or with your direct consent.
Facial Data Security Measures: Comprehensive security protocols are in place to protect your facial data on our servers, ensuring its safety through stringent technical and organizational strategies.
Duration of Facial Data Retention: Your facial data will be retained solely for the period necessary to accomplish KYC verification purposes. Subsequent to this process, immediate measures will be employed to either delete or anonymize your data.
Your Rights Over Facial Data: You retain the right to review, modify, or request the deletion of your facial recognition data at any moment. For any inquiries or to exercise these rights, our privacy team is at your disposal.
By using this application, you acknowledge and consent to the outlined facial recognition data practices. Our commitment is to uphold your privacy and data security at all times.
For additional information or if you seek further explanation, please reach out to our privacy team. Your security and trust are our top priority as we strive to offer a secure and efficient service.
9. Implications of Withholding Your Data
Providing your personal data to us is entirely voluntary and you have the right to revoke your consent regarding the use or processing of such data at any time. However, without your information, our ability to offer you our range of products and services might be compromised. In such cases, it may become necessary for us to discontinue our services to you, in accordance with the provisions of relevant laws. Additionally, where there is a justified basis under the law for retaining your data, such as ongoing loan repayment obligations, we reserve the right to retain your information to fulfill such requirements.
10. Reaching Out and Privacy Policy Revisions
Should you have any questions or need assistance, our team is available at contactus@integratedsolutionsph.com.
Our Privacy Policy is reviewed and updated periodically to reflect our ongoing commitment to your privacy and security. Please note that the latest policy update was made on 01-07-2026. We advise you to frequently visit this page for the most current policy information.
